Yes, this can be done by logging in to your WebUI, once logged in please click on the prefrences...Can I get a refund?
Yes, we can give full refund within first 3 days if you're not happy with the service.Can I upgrade/downgrade my current plan?
Yes, just submit a ticket a we will care of the rest.Do you allow Public Trackers?
Yes, both public and private trackers are allowed.How can I cancel my service?
Log in to your client area and submit a new ticket and we will take care of the rest.I have paid my invoice but it is still showing as unpaid
If your invoice is still showing as unpaid after a successfull payment that means your...Is there any bandwidth limit?
No, there is no bandwidth limit at all.Is there any limit on number of active torrents?
No, there is no limit on adding torrents.What are the payment methods?
We accept PayPal and Bitcoin (Coinbase)What does it mean if the order page says "Sold out"?
If the slots availability tab says "Sold out", that means we don't have space available for the...What speed can I reach on a Seedbox?
It's hard to say. We don't create limits, the speed is allotted dynamically. What it mostly...